Terms and Conditions 2017-11-28T22:28:14+00:00

Thank you for visiting Riina Mettas Jewelry!

My mission is to provide the best experience for my customers. I look forward to fulfilling your needs. I want you to love your RM Jewelry!

Please contact me if you have any questions or concerns.  I enjoy receiving emails so I can improve my store and my products.


  • All orders include FREE ground shipping within the United States with tracking via USPS Priority Mail.
  • In stock items ship within 24-48 hours of your order. Out of stock/on backorder items are made to order and may take up to 10 days to create and ship. Email notifications including tracking numbers are sent when your order ships.
  • Once shipped, your packages should arrive in 1-5 business days within the continental US (please allow more time for orders to Hawaii and Alaska)
  • Unshipped orders may be canceled or modified. Please contact us as soon as possible to submit your request.
  • Please email us for a quote for expedited or international shipments.
  • Please contact info@riinamettas.com if you have any questions or concerns about your shipment.


  • Riina Mettas Jewelry uses PAYPAL for payment processing at this time.
  • You DO NOT need a PayPal account in order to pay by credit card through PayPal. Just click on the PayPal link and follow the directions — it’s safe and easy!


  • All items purchased online may be returned or exchanged within 30 days of the purchase date.
  • If for any reason you are not happy with your purchase, please contact us for any returns or exchanges.
  • Please email us at info@riinamettas.com within the 30 days to initiate your return or exchange.
  • Returned items must be in their original, unworn condition, in the original packaging. Customers are responsible for return shipping with tracking.
  • Items can be returned for refund, exchange or store credit. Refund or store credit will be issued after we receive and inspect the returned item.
  • Items received as gifts may be exchanged for another item of equal or greater value.
  • Riina Mettas Jewelry is not responsible for items damaged or lost in transit.

Special Orders

  • We want your jewelry to fit you perfectly. Let us know if you would like to customize the length of our necklaces, earrings, or bracelets.
  • In some cases we can also make modifications to the existing designs, such as changing the clasp style or earring findings, changing colors, gemstones or metal types.
  • Please email us for any special requests at info@riinamettas.com.
  • Special orders cannot be returned, only exchanged.

Gift Services

  • All of our items will arrive in a luxurious gold logo embossed black jewelry boxes, perfect for a gift.
  • Free logo embossed gift bags are available upon request.

Privacy Policy

  • Your privacy is very important to us. We are committed to protecting your personal information and will not share your information with third parties for any reason.
  • When you order from us, you will be placed on the Riina Mettas Jewelry protected email list. If you should wish to unsubscribe, you may do so at any time.

Online Security

  • We use industry-standard Secure Sockets Layer (SSL) encryption technology to protect your personal information.