Thank you for visiting Riina Mettas Jewelry!
My mission is to provide the best experience for my customers. I look forward to fulfilling your needs. I want you to love your RM Jewelry!
Please contact me if you have any questions or concerns. I enjoy receiving emails so I can improve my store and my products.
- All orders include FREE ground shipping within the United States with tracking via USPS Priority Mail.
- In stock items ship within 24-48 hours of your order. Out of stock/on backorder items are made to order and may take up to 10 days to create and ship. Email notifications including tracking numbers are sent when your order ships.
- Once shipped, your packages should arrive in 1-5 business days within the continental US (please allow more time for orders to Hawaii and Alaska)
- Unshipped orders may be canceled or modified. Please contact us as soon as possible to submit your request.
- Please email us for a quote for expedited or international shipments.
- Please contact email@example.com if you have any questions or concerns about your shipment.
- Riina Mettas Jewelry uses PAYPAL for payment processing at this time.
- You DO NOT need a PayPal account in order to pay by credit card through PayPal. Just click on the PayPal link and follow the directions — it’s safe and easy!
- All items purchased online may be returned or exchanged within 30 days of the purchase date.
- If for any reason you are not happy with your purchase, please contact us for any returns or exchanges.
- Please email us at firstname.lastname@example.org within the 30 days to initiate your return or exchange.
- Returned items must be in their original, unworn condition, in the original packaging. Customers are responsible for return shipping with tracking.
- Items can be returned for refund, exchange or store credit. Refund or store credit will be issued after we receive and inspect the returned item.
- Items received as gifts may be exchanged for another item of equal or greater value.
- Riina Mettas Jewelry is not responsible for items damaged or lost in transit.
- We want your jewelry to fit you perfectly. Let us know if you would like to customize the length of our necklaces, earrings, or bracelets.
- In some cases we can also make modifications to the existing designs, such as changing the clasp style or earring findings, changing colors, gemstones or metal types.
- Please email us for any special requests at email@example.com.
- Special orders cannot be returned, only exchanged.
- All of our items will arrive in a luxurious gold logo embossed black jewelry boxes, perfect for a gift.
- Free logo embossed gift bags are available upon request.
- Your privacy is very important to us. We are committed to protecting your personal information and will not share your information with third parties for any reason.
- When you order from us, you will be placed on the Riina Mettas Jewelry protected email list. If you should wish to unsubscribe, you may do so at any time.
- We use industry-standard Secure Sockets Layer (SSL) encryption technology to protect your personal information.